By 2024, we expect to witness major transformations in the way procurement is carried out by businesses
With global pandemic receding, supply disruptions, war zones and growing importance on sustainability, procurement professionals and industry leaders are increasingly leveraging intelligent procurement tools and tactics, to manage critical challenges.
“Research done by Regina Corso Consulting suggests that 90% of U.S. supply chain professionals, believe procurement has assumed more significant influence in tackling supply chain and sustainability issues. 50% of the respondents, to another survey, mentioned on transparency and visibility in procurement chain being critical to handling unforeseen issues, and 48% stated the criticality of procurement in managing supplier relationships. An impressive 33% of survey respondents shared that adapting payment terms helps in bolstering trading partner liquidity, while 21% felt that reskilling resource talent is a way to prioritise higher-level business needs.”
Though cost reduction will always be a major KPI globally and not only in India, but a recent Deloitte CPO survey indicates a growing importance on operational excellences, automation, supplier collaboration and ESG footprints. CPOs across geographies are equipped for the next disruption and are completely averse to citing the next pandemic as a reason for business discontinuity. Procurement is building sustainable competitive edge for organizations in cost, capability and speed and CPOs have identified 5 areas of impact.
Accelerate agility and amplify resilience through intelligent technology integration
As companies evolve, it’s critical to ensure that their technology is integrated end-to-end. This integration provides real-time visibility, allowing all systems to work together seamlessly.
As businesses emerge from the pandemic, it becomes vital to ensure that they have the resilience they need to survive. By integrating technology and data-driven decision-making, organizations are ensuring they stay adaptable and are able to face challenges head-on, increasing their agility and driving business growth.
“A Gartner survey recently revealed that only 21% of respondents have a resilient network equipped with great visibility and the capability to easily switch their sourcing, manufacturing, as well as distribution activities. The survey results indicate that over 50% of respondents anticipate achieving high levels of resiliency in their procurement processes and supply chains within two to three years.”
By leveraging data-driven insights into supplier performance metrics, companies are detecting potential risks before they become an issue and mitigating vulnerabilities associated with procurement.
Better forecasting to reduce rushing, costing, unfulfilled orders etc.
Accurate forecasts, coupled with in-depth data analysis, are enabling companies to anticipate customer needs and reduce their risk of costly mistakes such as overstocking or understocking products. Additionally, businesses are hedging against current market conditions to ensure that their entire supply chain remains strong. Companies are taking these steps to predict future demand and respond to changing conditions properly, and hence, are better equipped to meet customer expectations.
“Remarkably, the software’s predictions exhibit a minimal error rate of just 3-4% or lesser, which underscores the effectiveness and dependability of this innovative instrument for informed decision-making among top executives.”
Having an effective demand forecasting system enables companies to plan ahead by hedging against current market conditions. This minimizes the pressure on the supply side, allowing businesses to strengthen their partnerships across their entire supply chain because, ultimately it is as strong as its weakest link.
De-risking supplier operations – understand the supplier’s supplier
In the complex world of procurement and supply chain management, de-risking supplier operations has become an essential responsibility for all organisations. It involves understanding all issues that are likely to hinder the operations and fixing them before they become major concerns.
Organisations are already using various methods to verify a supplier’s financial health, such as conducting credit checks or obtaining third-party reports. These help determine if the supplier is able to meet their contractual obligations and provide timely payments when required. This information is then used when negotiating contracts with suppliers to ensure they maintain sufficient liquidity levels throughout collaboration. Finally, companies need to implement a monitoring and evaluation system for all suppliers within the network. This allows them to assess performance on an ongoing basis and take steps to mitigate any issues that may arise. Companies should also be aware of any changes in the supplier’s operations, such as new personnel or shifts in product offerings, and take appropriate measures to address them. Organisations are maintaining competitiveness and reducing the risk of costly disruptions by investing time into properly de-risking their suppliers and understanding their supply chain dynamics.
Toyota Kirloskar Motor, for instance, has been diligently focusing on augmenting the localization of its products and technologies in a bid to mitigate risks associated with foreign exchange fluctuations and supply chain challenges. The strategic implementation of backward integration not only offers protection against exchange rate volatility but also streamlines the supply chain by reducing its length.
The engine utilized in the Innova Crysta, for example, is produced domestically, with approximately 85% of the components being sourced from local manufacturers.
Over time, Toyota India has progressively increased the localization of gearboxes and other vital components, exemplifying the efficacy of such strategies in fortifying procurement processes within the automotive industry.
Value analysis and value re-engineering helps drive the most cost savings.
As important as it is to identify cost savings opportunities, it is equally necessary to create a framework that incentivizes suppliers to contribute towards these objectives actively.
For instance, a few years ago, the public sector enterprise Bharat Heavy Electricals Limited (BHEL) undertook a redesign of certain components within its 210 and 510 MW boilers. By incorporating a novel material, the weight of these parts was reduced by approximately one-tenth.
This modification, along with other strategic alterations, enabled the corporation to achieve savings of about INR 9 crore, an amount that is roughly five times greater than the savings BHEL realized through energy conservation efforts in the year before they undertook this value-reengineering exercise.
This example highlights the significant potential for cost reduction and efficiency improvements through innovative value-reengineering strategies within large-scale enterprises.
These sharing strategies vary from company to company depending on their organizational goals and size. For example, some companies may opt for simple rebate systems where suppliers receive a fixed percentage or dollar amount based on their created savings. Others might opt for more specific strategies that assign different incentives to various products or services supplied by a supplier. In either case, it is important to ensure that any sharing strategy implemented is aligned with an organization’s overall business objectives and that its ultimate purpose is to strengthen the buyer-supplier relationship while also driving down costs in the long run.
Unlock a strong authority in determining your organisation’s ESG footprint.
As the world becomes more conscious about the impact of business operations on the environment, companies are shifting towards making their supply chains more sustainable.
Unilever serves as a prime example of a company that has established ambitious objectives to minimize its environmental footprint and has integrated sustainable practices throughout its supply chain operations. The corporation has initiated a program aimed at assisting smallholder farmers in enhancing their sustainability measures, yielding not only favourable environmental results but also fostering positive outcomes within local communities.
In 2021, Unilever reported that 53% of its plastic packaging was reusable, recyclable, or compostable, and the firm successfully recycled 633,344 tons of waste out of a total 658,665 tons generated within the same year.
This case exemplifies the potential for incorporating Environmental, Social, and Governance (ESG) considerations into procurement strategies, ultimately driving both ecological and social benefits.
This shift towards sustainability requires a collaborative effort among all stakeholders involved in the supply chain management process. By prioritizing ESG initiatives in procurement and logistics, procurement officers help ensure businesses become more responsible and gain a competitive edge in the market.